Privacy Policy

1. Introduction

WillProv Health Inc. ("we," "us," or "our") operates DiaperGuard, a web application designed to help parents track baby-related expenses and manage budgets. We are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using DiaperGuard, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you create an account or use DiaperGuard, you may provide:

• Account Information: Name, email address, phone number
• Payment Information: Payment card details (processed securely through Stripe; we do not store full card numbers)
• Transaction Data: Information about your baby-related purchases including amounts, dates, categories, and merchant names
• Settings and Preferences: Spending thresholds, alert preferences, notification settings

2.2 Information Collected Automatically

When you use DiaperGuard, we automatically collect:

• Usage Information: Pages viewed, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Log Data: Access times, error logs, system activity

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookies through your browser settings, though some features may not work properly if you disable cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide the Service: Track expenses, generate reports, send spending alerts
• Process Payments: Handle subscription billing through our payment processor
• Send Notifications: Deliver SMS alerts when you approach spending thresholds
• Improve the Service: Analyze usage patterns, identify bugs, develop new features
• Customer Support: Respond to your questions and resolve issues
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and regulations
• Communications: Send service updates, security alerts, and support messages

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We use trusted third-party services to operate DiaperGuard:

• Stripe: Payment processing and subscription management
• Supabase: Database hosting and authentication
• Twilio: SMS notification delivery

These providers are contractually obligated to protect your information and use it only to provide services to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

4.3 Business Transfers

If WillProv Health Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations (e.g., tax records)
• Resolve disputes and enforce agreements
• Maintain business records

When you close your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

You have the right to request a copy of your personal information in a portable format.

7.2 Correction

You can update your account information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your account and personal information by contacting support@diaperguard.app. Some information may be retained for legal compliance.

7.4 Opt-Out of Communications

You can opt out of SMS notifications and marketing emails through your account settings or by following unsubscribe instructions.

7.5 Do Not Sell

We do not sell your personal information to third parties.

To exercise any of these rights, please contact us at support@diaperguard.app. We will respond within 30 days.

8. Children's Privacy

DiaperGuard is intended for use by adults (18 years or older). We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers operate. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information when it is transferred internationally, including through:

• Data processing agreements with service providers
• Compliance with applicable data protection frameworks
• Security measures for data in transit and at rest

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification to your registered email

Your continued use of DiaperGuard after changes take effect constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Canadian Privacy Laws

If you are a resident of Canada, you have additional rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.

You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights.